Office Hours

Wednesday 23rd Dec, 2020

Withdrawals and loans over the holiday period

The office will close on Thursday 24th December and will re-open on Tuesday 5th January. No loans or withdrawals will be processed during this period.

If you need to withdraw money or apply for a loan during the first week of January we advise that you use your online web portal, your phone app, or send an email: we will prioritise processing these when we return on the 5th of January.

For the safety of office staff and to protect business continuity, we have re-introduced home working for all staff.

Therefore

  • The office in Spittal Street will not be open to members from close of business on 24th December until further notice
  • Staff will work from home from 5th January until further notice
  • Phone times will be 10am until 12 noon each day from 5th January: we advise that you use online and email as much as possible
  • Some staff will be on ‘furlough’ – either not working at all or on reduced hours
  • Withdrawals and loan applications will be processed normally

These are difficult times. We are all having to make changes as the pandemic situation changes.

We are all facing a very different kind of Christmas and New Year. We don’t know when it will be safe to plan holidays or weddings or even to visit family. However, we do know that the best thing we can do just now is protect ourselves, our families and friends, our NHS and emergency services : some day soon the vaccines will protect us and life can get back to normal.

All of us at Stirling Credit Union hope that you will take care and be safe over the coming weeks. We look forward to supporting you through a better year in 2021

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